Terms of service

Terms & Conditions

Welcome to Melly’s World.

By using our website and placing an order, you agree to the following terms and conditions.

1. Store Information

This website is operated by Melly’s World.

For customer support, you may contact us at:

Email: mellysworld.lb@gmail.com
WhatsApp: +961 76 134 681

2. Products

Melly’s World carefully selects children’s products from trusted international brands and retailers.

We do our best to display product information, colors, sizes, and images as accurately as possible. However, slight variations may occur due to screen settings, lighting, or supplier photography.

Product availability is subject to stock.

3. Orders

When you place an order, you agree to provide accurate contact, delivery, and payment information.

Melly’s World reserves the right to confirm, refuse, cancel, or modify an order if:

  • The item is out of stock
  • The delivery information is incomplete
  • The customer cannot be reached
  • There is a pricing or product information error
  • The order appears suspicious or invalid

4. Pricing

Prices are listed on the website and may change without prior notice.

Delivery fees are calculated by region and may be added to the order total.

5. Payment

Melly’s World may accept:

  • Cash on delivery
  • Online payment, when available
  • Whish money transfer, when available

Orders are processed once confirmed.

6. Delivery

Melly’s World currently delivers across Lebanon only.

Estimated delivery time is 2 to 3 working days after order confirmation, depending on the area and courier schedule.

7. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are handled according to our published Return Policy, Exchange Policy, and Refund Policy.

Customers must review these policies before placing an order.

8. Intellectual Property

All website content, including text, design, branding, images, graphics, and layout, belongs to Melly’s World or is used with permission.

You may not copy, reproduce, or use website content without written approval.

9. Website Use

Customers agree not to misuse the website, attempt unauthorized access, submit false information, or interfere with the website’s operation.

10. Limitation of Liability

Melly’s World is not responsible for delays caused by courier issues, force majeure events, incorrect customer information, internet issues, payment provider issues, or circumstances outside our control.

11. Updates

Melly’s World may update these Terms & Conditions from time to time. Updated terms will be posted on this page.

Last updated: June 2026